Job Description

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Job Description :

BUILD ON YOUR CAREER WITH A COMPANY THAT HAS A FUTURE

At Ryder, our most important competitive advantage is our people. CULTURE- INTEGRITY- FAMILY . As an Operations Manager, you’ll be asked to lead a dynamic team of managers and empower others to further develop their careers while also developing your seniority in the transportation industry.

Summary

The “ FOM ” supports the operations and personnel comprised of multiple locations. That personnel includes Ops Supervisors & Ops Managers. This position ensures that key Ryder FMS maintenance objectives, plans, and strategies are effectively communicated, implemented and met within their respective location(s) within the business unit, which is inclusive of all maintenance and quality processes and financial measures. This role is also critical as a liaison to customers, supporting the sales process and assisting in problem resolution in regards to maintenance services. In addition, the role also participates in the growth of the branches (business unit) through increased customer retention, expansion, and new sales. The position ensures that all locations within the assigned branches, or business unit , under his/her control comply with company policies and are operating within Federal, State, Provincial, and Local laws. Lastly, this position will require the individual to collaborate with all functional groups to meet operational excellence standards.

We allow you to carve out your own career path and promote from within, based on performance. The continuous, on-the-job experience here at Ryder opens up other opportunities and provides a long-lasting career and will set you up for a Director level role. This position comes with a competitive salary and great yearly bonus. We also offer a full benefits package, 401k employer match, and a discount on shares!

Territory/Business Unit- Baton Rouge, LA

Bonus Eligible

You thought that was it? Take a look at a few of these: Ryder's most recently been named "Top Company for Women to Work for in Transportation () " by Women in Trucking, one of Fortune Magazine ’s “World’s Most Admired Companies () ”, & one of “Reader's Choice Excellence Awards () ” by Inbound Logistics. What about our green initiative…? We have the largest EV footprint in the U.S. In addition to that, Verizon has recognized Ryder with their "Supplier Environmental Excellence Award (news/home//en/Ryder-Receives-Verizon%E2%80%99s-Supplier-Environmental-Excellence-Award) "

Here is from people that work here!

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This is Ryder:

watch?v=b24PFgxvVS0

Essential Functions

• Provides maintenance leadership, support, guidance and direction for Sales Personnel for given locations or Business Unit
• Ensures that agreed upon customer requirements are achieved and that satisfaction objectives are met; works with customers to resolve issues.
• Directly responsible for customer relationship management to include issue resolution, customer satisfaction and retention, as well as ensuring uptime.
• Safety/Environmental Management Ensure that all maintenance personnel adhere to Ryder Safety policies, procedures and standards.
• Ensure that all Ryder locations meet all safety standards and specifications.
• Ensure all locations operate in compliance with Federal, State, Provincial, and Local environmental regulations.
• Labor Management Evaluate, coach and develop maintenance management within assigned locations or Business Unit
• Ensure that maintenance productivity standards are met within assigned locations or Business Unit
• Quality/Compliance Management Supports, communicates, implements and measures performance against all corporate initiatives
• Accountable for quality assurance standards across his/her business unit or branches and responsible for implementing solutions and/or actions to resolve any identified deficiencies
• Supports, communicates and ensures compliance with all Federal, State, Provincial, and Local regulations
• Supports, communicates and ensures compliance with all corporately mandated policies, procedures and processes
• Fleet Asset Management Supports Director of Operations in all aspects of maintenance and maintenance management as the technical expert for given locations or Business Unit
• Supports Asset Manager and Sales in maximizing asset utilization through managing downtime and out service of vehicles
• Accountable for key maintenance measurements and results across his/her business unit or branches
• Accountable for all maintenance related assets across his/her business unit or branches
• Financial Management Measure, track and perform on-going analysis to ensure process and financial objectives are met. Accountable for all maintenance-related costs and controls across his/her business unit or branches
• Financial Impact Responsible for up to 1750 Truck Equivalencies in one or more locations within a geographic area of a business unit
• Ensures that key FMS maintenance objectives, plans and strategies are effectively communicated, implemented and met within their respective location(s) within the business unit, which is inclusive of all maintenance and quality processes and financial measures
• Ensures that key FMS maintenance objectives, plans and strategies are effectively communicated, implemented and met within their respective location(s) and business unit, which is inclusive of all maintenance and quality processes and financial measures
• Liaison with customers, supporting the sales process and assisting in customer problem resolution in regards to maintenance services
• The position also participates in the growth of the branches/business unit through increased customer retention, expansion and new sales
• Directly or indirectly supervises all operations management within a geographic area of a business unit - These would include but are not limited to: Senior Operations Managers I/II, Operations Managers I/II, Shop Operations Managers, Operations Supervisors and Technicians-in-Charge. The primary duties of these positions are to manage all aspects of maintenance, properly maintain all Ryder assets and meet both process and financial objectives. Safety Sensitive or DOT Regulated This position is responsible for all the safety related operations within their span of control to ensure all requirements related to OSHA, DOT and DOT Regulated Employees are administered properly.

Additional Responsibilities

• Performs other duties as assigned.
• Travel Requirements percentage of travel time required could be 10% - 75% - depending on geographic responsibility

Skills and Abilities

• Excellent technical knowledge of vehicle specifications and applications
• Experience working with strategic labor, financial, operating, quality, safety and asset processes as well as related metrics required
• Experience with Fleet Management Software required
• Experience using Microsoft word and excel intermediate required
• Maintenance and Technical experience in a shop environment preferred

Qualifications

• H.S. diploma/GED required
• Associate's degree preferred
• Bachelor's degree preferred
• Five (5) years or more experience in an operations environment or demonstrated success in a Ryder role. required
• Five (5) years or more leadership experience. required

Travel: 50-75%

#LI-post #INDexempt #FB

#LI-JJ

Job Category: Maintenance

Compensation Information :

The compensation offered to a candidate may be influenced by a variety of factors, including the candidate’s relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type. Compensation ranges for the position are below:

Pay Type :

Salaried

Minimum Pay Range:

$94,000

Maximum Pay Range:

$95,000

Benefits Information:

For all Full-time positions only : Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan.

Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace.

All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

Security Notice for Applicants:

Ryder will only communicate with an applicant directly from a [@ryder.com] email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire. During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through .

Should you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative, please contact Ryder at or .

Current Employees :

If you are a current employee at Ryder, please click here (ryder/d/task/1422$3.htmld) to log in to Workday to apply using the internal application process.

Job Seekers can review the Job Applicant Privacy Policy by clicking here (job-applicant-privacy-policy) .

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