Job Description

At GF, we see our company as a forward-thinking leader in our field. Since 1802, we have been embracing innovations and sustainable solutions of the highest quality that add value to people’s lives around the globe.

Your tasks

• The Training Coordinator is responsible for ensuring the accuracy, clarity, and compliance of all technical documentation, while also tracking and coordinating production employee training and development.
• Creates, writes, and maintains comprehensive technical documents such as SOPs, work instructions, process guidelines, MasterCard’s, manuals, and other critical documents that align with operational and quality standards.
• Leads the development, updating, and ongoing maintenance of MasterCard’s for Extrusion, Molding, and PA&F processes.
• Develops and documents Engineering Change Orders (ECOs), ensuring proper recording and traceability of all changes.
• Spearheads change management processes, ensuring all engineering, process, or product changes are documented, approved, and integrated into manufacturing workflows.
• Works with cross-functional teams to ensure smooth transitions during change implementations and maintains the accuracy of technical documents.
• Ensures strict document control practices, with proper versioning, access control, and security.
• Maintains an organized and up-to-date repository for all technical documentation, supporting internal audits and continuous improvement efforts.
• Maintains and updates skills matrices for production employees to ensure accurate tracking of competencies.
• Establishes and manages relationships with external training vendors, including researching and obtaining quotations for most cost-effective options in partnership with the BUA Training & Development Director.
• Schedules and coordinates training sessions for production employees, ensuring alignment with production and departmental needs.
• Completes and submits reports documenting training results and progress to the Human Resources and other stakeholders.
• Assists internal subject matter experts with the design, delivery, evaluation, and retention of records of internal training programs.
• Manages logistics for training sessions, including time, location, and required materials.
• Develops systems to monitor and evaluate the effectiveness of training programs, providing feedback for continuous improvement.
• Ensures compliance with all training-related documentation and regulatory requirements.
• Supports employee onboarding processes by providing initial training and skills assessments.
• Other duties as assigned.

Your profile

• Experience in technical writing, particularly in manufacturing or engineering environments.
• Strong expertise in creating, managing, and maintaining technical documentation, including MasterCard’s and engineering change documentation.
• Strong organizational and time-management skills, with attention to detail and accuracy.
• Excellent verbal and written communication skills, including the ability to present training materials effectively to diverse audiences.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and experience with Learning Management Systems (LMS).
• Ability to work collaboratively with various teams and levels within the organization.
• Skilled in data tracking, report creation, and analyzing training metrics for decision-making.
• Knowledge of adult learning principles and training program development.
• Ability to handle multiple priorities in a fast-paced environment.
• Ability to work flexible hours to accommodate a multi-shift operation.
• High School Diploma required.
• Bachelor’s degree preferred.
• Minimum of five (5) years' experience in technical writing and/or training coordination.
• Experience in a manufacturing or industrial environment is preferred.
• Exposure to machine noise.
• Typical office/factory environment with possibility of exposure to heat in production area.
• Working conditions are normal for a high-volume manufacturing environment.
• Work may involve lifting of materials and product up to 25 pounds and working in and around heavy equipment.
• Working in this environment requires the use of safety equipment to include but not limited to; eye safety glasses, hearing protectors, and work boots.
• This role may require walking in a non-climate-controlled manufacturing environment.

Benefits

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