Job Description

Salary : $56,706.88 - $84,007.44 Annually

Location : (Law Enforcement Center) Saint Paul, MN

Job Type: Full Time

Remote Employment: Flexible/Hybrid

Job Number: 2024-01295

Department: County Attorney

Division: Victim-Witness Services

Opening Date: 12/27/2024

Closing Date: 1/10/2025 11:59 PM Central

Union: Local 8 - General County

FLSA Status: exempt

Basic Function

The current vacancy is in the County Attorney's Office. The eligibility list created by this vacancy may be used to hire other vacancies in the department or County.

The basic functions of this position are to provide case work services to victims and witnesses of crimes charged by the Office of the Ramsey County Attorney; to ensure that the statutory rights of crime victims and witnesses are fully met; to perform a variety of functions related to victimization issues as deemed necessary or appropriate; and to perform related duties as assigned.

Flexible Workplace

This position is identified under the designation of 'flex work eligible', meaning that the employee can formally opt to be in-office full-time or work a flex schedule in which at least three-days per week are performed in office and other days can be performed in a remote-first environment. Regardless of selection, the position carries expectations regarding on-site responsibilities and will require schedule flexibility beyond the minimum expectations set forth in the county's flexible workplace policy. To view Ramsey County's Flexible Workplace policy, go to: Flexible Workplace policy

If an internal candidate is selected, salary will be set in accordance with the personnel rules (i.e., promotion, transfer, or voluntary reduction).

To view or print a copy of the complete Ramsey County job (class) description for this position, go to: Once at this page, you can browse the alphabetical list or search for a job description.

Examples of Work Performed

1. Provide direct advocacy services to victims and witnesses by advocating for their rights and expressing their feelings and needs to prosecutors, judges and probation officers.
2. Act as liaison between victims and witnesses and prosecutor, law enforcement, corrections, medical, social work and court personnel to convey information and assist in resolving problems related to hostile or unwilling witnesses, specific treatment plans for offenders, violations of no-contact orders, and security.
3. Educate victims and witnesses and their families about the Victim Rights Act and other aspects of the judicial system that pertain to their situation.
4. Refer victims and witnesses and their families to various community resources by assessing needs, locating appropriate options and proposing available choices to victims and witnesses so that early and on-going needs are addressed and the effects of the victimization are minimized.
5. Monitor the progress of each assigned case by attending hearings and trials and consulting with prosecutors and probation officers to ensure that the Victim Rights Act is recognized.
6. Arrange for safe, private courthouse waiting areas, transportation and lodging for victims and witnesses as needed; coordinate the schedules of other professionals for meetings and/or court appearances and update, modify and/or cancel arrangements as the court process dictates.
7. Maintain records related to the victim/witness program and prepare reports as needed and as required by office procedures.
8. Participate in community education sessions regarding the Ramsey County Victim, Witness, and Community Services Division, protection and security issues, sensitivity in dealing with victims, and the judicial process in Ramsey County (occasionally after normal business hours).

(The work assigned to a position in this classification may not include all possible tasks in this description and does not limit the assignment of any additional tasks in this classification. Regular attendance according to the position's management approved work schedule is required.)

ESSENTIAL FUNCTIONS : 1, 2, 3, 4, 5, 6, 7, 8, 9.

Minimum Qualifications

Education : Bachelor's Degree in Social Work, Psychology, Criminal Justice, Law Enforcement or the behavioral sciences or a related field.

Experience : One year of experience in a social work, counseling, advocacy, criminal justice, or law enforcement capacity. (No substitution for experience.)

Substitution : Applicants may substitute four additional years of social work, counseling, advocacy, criminal justice, or law enforcement experience for the required education.

Certifications/Licensure: None.

Exam/Screening Process Information

The examination process will consist of the following section with each section weighted as indicated:

• Training and Experience Rating = 100%

The examination for Victim Witness Advocate will consist of a training and experience rating, comprised of the questions in the attached supplemental questionnaire. Not all applicants who meet the minimum qualifications will pass the training and experience rating. The rating on this supplemental questionnaire will depend on your answers to the questions - do not mark "see resume" or "see work history" as a response. Please answer all your questions clearly and completely. Failure to respond could affect your score and final rank on this examination.

Eligible List : The names of all applicants who filed a properly completed application and passed the examination/screening process shall be placed on the eligible list for an employment opportunity as a Victim Witness Advocate. This list will be certified to the appointing authority which may use this list to conduct interviews to fill a vacancy. Candidates will remain on the list for 3 months or until hired, whichever occurs first. A notice will be sent to applicants at the time the eligible list is posted, informing them that the list has been certified and their status.


Veteran's Preference : This is a classified position requiring an open, competitive selection process. Veteran's Preference points will be applied after a candidate passes the examination process. Applicants who are eligible for veteran's preference should update their veteran's DD214, and other supporting documents, and submit them as an attachment at the time of application.

Criminal Background Checks : All employment offers are conditioned upon the applicant passing a criminal background check. Convictions are not an automatic bar to employment. Each case is considered on its individual merits and the type of work sought. However, making false statements or withholding information will cause you to be barred from employment, or removed from employment.

E-Verify Participation : Ramsey County participates in the federal E-Verify program. This means that Ramsey County will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee's Form I-9 to confirm work authorization. If the Government cannot confirm that you are authorized to work, Ramsey County is required to give you written instructions and an opportunity to contact DHS and/or the SSA before taking adverse action against you, including terminating your employment. Employers may not use E-Verify to pre-screen job applicants and may not limit or influence the choice of documents you present for use on the Form I-9.

Equal Opportunity Employer : Ramsey County provides equal access to employment, programs, and services without regard to race, color, creed, religion, age, sex (except when sex is a Bona Fide Occupational Qualification), disability, familial or marital status, sexual orientation or gender identity, public assistance status, place of residence, political affiliation, or national origin.

Ramsey County is deeply committed to advancing racial equity and promoting diversity and inclusion within all areas of its workforce. The county strives being equitable, inclusive, transparent, respectful, and impactful in how we serve and engage with residents, as well as Ramsey County employees. Advancing racial equity ensures all people who need access to opportunities and services we provide, will receive them. Racial equity is achieved when race can no longer be used to predict life outcomes, and outcomes for all are improved.

To print a paper application for this posting click You will need to print this posting AND answer the supplemental questions associated with this exam and submit them with your completed paper application.

For further information regarding this posting, please contact

Ramsey County provides a wide range of employee benefits to support health, well-being, and work/life balance. Benefits eligibility can vary depending on union status/contract language. A summary of benefits is provided below. Detailed information is available for review at

• Medical, dental and vision insurance
  • The County contributes a bargained percentage to the medical and dental monthly premium
  • Employees choose from four enrollment tiers: Single, Employee + legally married spouse, Employee + Child(ren), Family
  • Blue Cross Blue Shield Medical insurance - three plan options including a High Deductible Plan with a Health Saving Account offered. Earn up to $20/month in electronic gift cards for each enrolled employee or spouse for wellness activity
  • MetLife Dental Insurance - two plan options offered
  • VSP Vision Insurance - Advantage Plan offered

• Pre-tax Benefit Program
  • Pre-tax medical, dental, vision monthly premium deduction option
  • Dependent and Health Care Flexible Spending Accounts
  • County monthly contribution to a Health Savings Account for employees who elect the High Deductible medical plan

• Paid time off
  • Vacation hours, accrued based on years of service, ranging from 12 to 25 days per year (pro-rated for part-time employees)
  • 11 scheduled holidays and two floating holidays
  • Up to eight weeks of 100% paid parental leave, plus additional use of sick time as noted below
  • Sick hours accrued at a rate of three weeks per year, which can be used for medical and dental care; injury or illness for you, your spouse or children; the birth or adoption of a child (up to 80 hours) or the death of a family member (up to 40 hours)
  • Wellness incentive allows conversion of unused sick time to vacation or pay

• Retirement benefits
  • Pension - The county contributes at least 7.5% of your salary to your pension, depending on bargaining unit. Unlike other retirement investments, pension payments are a lifetime benefit once you start collecting payments
  • New employees become vested after three years. For the Police and Fire union, employees are vested after 10 years
  • Deferred compensation - 457(b) account with employer match
  • Health Care Savings Plan - all benefits-eligible employees contribute 1% of gross regular salary to a Health Care Savings Plan account for eligible health care expenses after retirement. Interest accrues tax free. County provides a scheduled contribution after five years of participation

• Transit and parking
  • Fully funded Metropass.
  • Transportation/parking expenses reimbursement account

• Employee well-being
  • Employee assistance program, including telephone counseling, financial counseling, rideshare benefits, etc.
  • Wellness programming
  • Flexible work policy with hybrid work options for eligible positions

• Life Insurance and Disability leave
  • County provided Basic Life coverage - 1x annual salary, minimum $10,000 up to a maximum of $50,000. Optional supplemental coverage available
  • Long-term Disability - County provided coverage replaces 40% of the employee's lost income after six months of disability, subject to a $5,000 monthly maximum. Option to purchase an additional 20% income replacement up to $7,500 monthly maximum
  • Short-term Disability - option to purchase 60% income replacement coverage with 30, 60 or 90-day waiting period

• Career development
  • Tuition reimbursement, up to $4,000 per year
  • Online professional development opportunities through the Learning & Development Center
  • County employment qualifies as a public service organization for the Public Service Loan Forgiveness Program
  • Employee resource groups - help employees build connections through common bonds with colleagues

For information about Ramsey County's 2025 benefits, visit:

01


Each applicant must complete this supplemental questionnaire as a part of the application screening process. The supplemental questionnaire will be used as a scored evaluation of your knowledge, skills and experience. Provide complete information for each question. Do not write "see resume" as it is not an acceptable answer. The experiences you indicate in your responses will be reviewed and used to determine your eligibility to move forward in the selection process. Select "yes" if you have read and understand.

• Yes
• No

02


Have you completed or currently participating in any of the following Public Sector Partnership Programs at Ramsey County? Examples may include a program in partnership with HIRED, Project for Pride in Living (PPL), Ramsey County Workforce Solutions, or an internship (including Right Track Plus), fellowship, limited duration assignment, provisional assignment, temporary opportunity or participating in a work experience like the Young Adult Career Academy, or job shadow experience. Answer No, if none of the above.

• Yes
• No

03


Do you have or have you ever held a professional license?

• Yes
• No

04


If you answered "Yes" to the previous question, please list the type of license(s) and the State or jurisdiction the license is or was held; also indicate the status of your license(s). If this does not apply to you, please write "N/A" in the space provided.

05


Select the option that best describes your highest level of education completed in Social Work, Psychology, Criminal Justice, Law Enforcement or the behavioral sciences or a related field.

• I have an Associate's Degree in Social Work, Psychology, Criminal Justice, Law Enforcement or the behavioral sciences or a related field.
• I have a Bachelor's Degree or higher in Social Work, Psychology, Criminal Justice, Law Enforcement or the behavioral sciences or a related field.
• I have a high school diploma.
• None of the above.

06


Please indicate when and where you obtained your completed degree(s) to which you refer in the previous question. State the name of the institution and the name of the degree area. If this does not apply to you, write "N/A" in the space below.

07


Select the option that best describes your experience in a social work, counseling, advocacy, criminal justice, or law enforcement capacity.

• I have at least one year of experience in a social work, counseling, advocacy, criminal justice, or law enforcement capacity.
• I have two years of experience in a social work, counseling, advocacy, criminal justice, or law enforcement capacity.
• I have three years of experience in a social work, counseling, advocacy, criminal justice, or law enforcement capacity.
• I have four years of experience in a social work, counseling, advocacy, criminal justice, or law enforcement capacity.
• I have five years of experience in a social work, counseling, advocacy, criminal justice, or law enforcement capacity.
• I do not have experience in a social work, counseling, advocacy, criminal justice, or law enforcement capacity.

08


Please describe the experience indicated in the previous question. Include the name of the organization where this experience was obtained, the position title (if applicable), and the duties that you were responsible for and whether it was a full-time or part-time position. If you do not have this experience, please write "N/A" in the space below. Do not write "See Resume" or "See Application".

09


Indicate below the language(s) you are fluent in. Please check all that apply.

• English
• Hmong
• Somali
• Spanish
• Karen
• Other language not listed above.

10


Describe any experience you have in working with crime victims or individuals who have experienced trauma. Include the name of the organization(s) in which you worked, the time period, and your role. Do not write "See Resume" or "See Application". If you do not have this experience, please type "N/A" in the space below.

11


Describe any experience you have working in a courtroom environment and/or working with prosecutors in a work or volunteer situation. Include the name of the organization(s) in which you worked, the time period, and your role. Do not write "See Resume" or "See Application". If you do not have this experience, please type "N/A" in the space below.

12


The work performed by a Victim/Witness Advocate requires daily interaction and problem solving with individuals from a variety of diverse cultural, racial, ethnic and socioeconomic backgrounds. Briefly describe your advocacy experience working with diverse cultural, racial, ethnic and socioeconomic populations. Include any certifications and/or training that you have. Do not write "See Resume" or "See Application". If you do not have this experience please type "NA" in the space below.

Required Question Ramsey County, MN

Job Tags

Hourly pay, Holiday work, Full time, Contract work, Temporary work, Part time, Work experience placement, Internship, Local area, Remote job, Trial period, Flexible hours, 3 days per week,

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